Q1. Is there a warranty? Do you have machine operating instruction ?
A: Our machine comes with 1 year warranty. Any damage incurred by improper usage/ negligence would not be covered by the warranty. YES ! We have English machine operating instruction, as well as instruction video to show our customer.
Q2. What’s the delivery time?
A: Generally, it takes 15 to 30 days to finish an order. Exact delivery time would be confirmed by further communication.
Q3. Can I order different models to be one container?
A: Surely, different models ( But no more than 10 kinds ) can be fixed into one container.
Q4. Can I put my own LOGO on the products?
A: Yes. You can put your own LOGO on the products and also for the packing.
Q5. Will you deliver the right goods as ordered? How can I trust you?
A: Surely. We can do Alibaba Trade Assurance Order with you, and certainly you will receive the goods as confirmed. We are looking for long term business instead of one time business. Mutual trust and double wins are what we expect.
Q6. Can I visit your factory? How can I go?
A: You are welcome. We are located in Guangzhou City, Guangdong province,China with the convenient transportation by flight, high speed train, and bus. You could contact for route arrangement help before your visit.
Q7: What’s your trade terms?
A: Usually we quote at FOB Guangzhou. But we also can quote at EXW, CIF terms as per your requests.
Q8: What’s your Payment method ?
A: T/T, LC, Alibaba online order.