Q1: I knew nothing about the CNC router engraving machine ,how I choose the suitable machine for my work?

A1: Very easy to choose , only need to tell use the which kind material you want to cut or engraving ,the max thickness need to cut ;and the max size you want to finish (Length and Width).Then I will recommend most suitable machine to you.

Q2: When I got the machine ,but I don’t know how to use it ,What should I do?

A2: Together with the machine ,there is detail english install and operate manual &&video, meantime before you get this machine ,our service engineer will contact with you in advance, all questions you can contact with them in anytime.

Q3: If some problems happen to CNC router engraving machine, what should I do ?

A3:1) Call us, our engineer are on line 24 hours and ready to serve you .

2) If spare parts damage in our warranty time ,we provide free parts to you .

 If spare parts damaged beyond the warranty period ,we will provide it to in cost price .

Q4: When I get this machine ,for this machine working ,any other parts I need to prepare?

A4: With this machine ,we have provide all working parts , you don’t need to prepare ,only install is ok .

Q4: What is the type of shipping and producing time ?

A4: We offer EXW,FOB ,CIF ,DDU and DDP which you can choose as you like .

    When you pay for the deposit , We will arrange producing which about 7-15days delivery .